So you've purchased your brand-new, shiny LAVU POS system from Creative Computing, huh?

Awesome!  Now, we're going to help you learn how to use it! (That's just the kind of people we are)


Did you know that your Lavu POS system has three separate layouts, designed to cater to your establishment and maximize the potential of your technology??

If you aren't sure what layout is right for your business, check out this quick guide for more info!

 

Tab

The Tab Layout is designed to cater to Nightclub or bar-based establishments. Perfect for fast-paced restaurants that revolve around your bar!

The tab layout will show all open orders on a list, and also hide tabs that do not belong to an active server. Check out this video to see if the tab layout is right for you. The Tab layout also comes in handy if you handle a large number of deliveries.

Quickserve

Quickserve is designed to get your order moving as quick and efficiently as possible. It's commonly used in establishments like coffee-shops, food-trucks, fast-food joints and other fast paced settings.

If your customer orders and picks up their food right at the counter, Quickserve is probably right for you. It allows you to place an order, check the client out, and move on to the next in line. Bada-bing, Bada-boom!

Table

The Table layout is the original. It is designed to cater to most restaurants, and is the industry standard. If you are not a bar-based/nightclub establishment, or a fast-food/coffee-shop/food truck, chances are that Table is the right layout for you.

Table lets you layout and map your tables, have servers take orders directly from the tables (or have orders taken directly to the bar) and contains all the other great features Lavu POS system is known for. No wonder Lavu is one of the most trusted names in POS!


Creating a Menu

One of the first things you'll want to do is take your menu and put it on the system - no sweat! Here's how you do it...

1. First off, log-in to the control panel and select the menu tab. Then, select the first tab (Menu Item) and select and add a new Menu Group. You can delete or edit your Menu Groups at any time (including names and placement).

2. Once you've made a menu group, you can start modifying it. Select the Menu Group you would like to modify. After that, add a category, for example "Omelets and Eggs". Under each category, you can add as many items, for example "Western Omelets",  as you need. 

3. Once you create your Menu Item, you then add a price. You can add and edit modifiers to each Menu Item also, by selecting the Modifier Groups tab on the main menu. Creating a modifier for you items is just like creating a Menu Item itself, follow the same protocol. 

4. When you've added a price to your menu item, you must select the appropriate printer (where the ticket for this particular item or items will print out) from the drop-down menu. All available printers should show up.

5. After that, you need to apply any ingredients that will come out of your inventory whenever this Menu Item is sold. This will help you keep track of your inventory in real-time. To apply, click the ingredients button and enter the corresponding ingredients from the drop-down menu (you first need to update your inventory and ingredients in the main menu) to each menu item and click "apply".

6. You can then add a picture to each menu item and menu category - this way, you can show your clients what they are ordering, right from your iPad!


Placing an Order:

Every restaurant needs to place orders, right? (If not, you might be in trouble!)

Your Lavu POS system makes it easy for anyone to navigate - Lavu features three layouts:

Tab

To create an Order using the Tab layout, tap on Create New Tab.

At this point, you can type in the name of the person or swipe a card to start a Open Tab for the customer. This will take you to the Order Screen.

Table

In the Table layout, tap on the table where the customers have been seated.

This will take you to the Order Screen.

Quickserve

QuickServe starts at the Order Screen.

After the customers Order has been taken, the Server can Save, Send or Checkout appropriately.


Checking out with a Credit Card

Lavu makes checking out with a Credit Card simple and headache free!

Isn't life just better with your new POS system?

No need to thank Creative Computing...it's our job (Well, you still can if you want!)

Step One: After an order has been placed and the server is ready to check out, tap the {Check Out} button. 

Step Two: After an order has been placed and the server is ready to check out, tap the {Check Out} button. 

Step Three: If manual entry is required, fill out information. 

    *CVN is required for all manually entered cards. 

Step Four: Now that all credit information is applied, the transaction will be complete.


How to split a check

Splitting a check has never been easier then with a LAVU P.O.S. system.

You can watching this quick video, or look below for 6 easy steps to splitting a check. 

Believe me, you are about to make your job a whole lot easier...

 

6. Steps to splitting a check:

1. Select "Split" in the top left corner of the Order Screen.

2. Tapping "Split" should open up a highlighted section containing the order, select which item or items you'd like to move to a new check.

3. After selecting and moving the item or items you wish to remove, they should appear below "Check 1" "Check 2".

4. From there you can continue to move items from "Check 1" to "Check 2" or to another, separate check.

5. To split evenly, or by seat, swipe the "Split" icon and select either option on the pop-up menu.

6. From there, you will be able to enter how wants seats, or evenly split checks, will be needed. The selected option will then be displayed in the check screen.

That's it! For any more questions, call or consult one of our Apple Specialists, or check out the video above. Trust us, your servers will thank you later (or immediately, more likely).